Frequently Asked Questions
Everything you need to know about your VDM the Label order
How long does shipping take?
Standard shipping typically takes 3-7 business days, while express shipping arrives within 1-3 business days depending on your location.
What is your return policy?
We offer returns for store credit or exchange within 30 days of delivery, provided items are unworn, unwashed, and have all original tags and hygiene liners attached.
How do I find my correct size?
Please refer to our comprehensive Size Guide available on each product page. Our styles are designed to be true to size, but we recommend sizing up if you are between sizes for more coverage.
Are your products sustainably made?
Yes, we are committed to ethical manufacturing and use high-quality, eco-friendly materials like recycled nylon to minimize our environmental footprint.
What payment methods do you accept?
We accept all major credit cards, PayPal, and buy-now-pay-later options including Afterpay and Klarna.
Can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to follow your package's journey.